Training vs Trial & Error: Why Teaching Staff to Use Software Properly Pays Off
New software implementations often begin with optimism—enhanced capabilities, streamlined operations, and improved data visibility. Yet once the initial excitement fades, many businesses fall into a familiar pattern: inadequate training and unclear expectations. Too often, staff are expected to adapt through trial and error. A brief demonstration, a few help articles, and informal support from a […]
Recruit a great team
Is your team operating as a cohesive and high-performing unit—enthusiastic, efficient, and suitably trained to deliver optimal outcomes for both your business and your clients? The financial impact of suboptimal recruitment decisions is not always immediately evident. More often, the consequences emerge progressively, affecting business performance over time: The cost of ineffective recruitment is substantial. […]
How to optimise your business: Nurture your team and employee experience
Your employees are among the most valuable assets of your business. However, are you implementing the necessary measures to foster a supportive and productive working environment while driving business success? Five Strategies for Strengthening Employee Relations Research consistently demonstrates that a motivated workforce leads to increased productivity. Creating an environment where employees feel valued and […]
Five big business challenges for 2025
The early 2020s have been characterised by uncertainty. Market volatility, disrupted supply chains, and difficulties in sourcing skilled talent have created significant challenges for businesses. As we approach 2025 and the second half of the decade, understanding and addressing the external threats and opportunities ahead is critical. Here, we examine five key business challenges that […]
Managing change in your business
Research conducted by Kotter International reveals that over 70% of business change initiatives fail. The question arises: why?The findings suggest that employee engagement is the most significant factor. Whether a minor change affecting a few processes or a comprehensive transformation across the organisation, employees often feel overwhelmed by the prospect. So, what steps can be […]
Five ways to beat the current talent shortage.
When you are unable to secure the talent your business needs, it can severely limit both your operational capabilities and growth potential. According to the 2024 Small Business Conditions Survey from the Australian Chamber of Commerce & Industry (ACCI), difficulties in hiring the right staff ranked as the second most pressing concern for business owners. […]
How to embrace neurodiversity in your team
Diversity is inherent among individuals, extending to the intricacies of cognitive functions. Neurodiversity research reveals the absence of a universal cognitive blueprint, impacting managerial strategies and work dynamics. For people managers, understanding neurodiversity is paramount. It delineates a spectrum of cognitive processes within teams, highlighting diverse problem-solving approaches and work methodologies. Neurodiversity encompasses both neurotypical […]
Leadership Lessons – JUST FOR ME
There are thousands of books written about leadership. We have distilled some lessons from some of them into the acronym JUST FOR ME – nine things within your control to help you become a more effective leader. Just do it. So often we get in our own way of implementing our ideas. Stop limiting the […]
Addressing Performance Niggles in Your Team
Performance niggles often fall into one of the following categories: Attitude, Skill, Knowledge, or Support. This is also known as The Performance Matrix. It’s up to us as leaders to develop an individual’s knowledge through training, coaching and systems, and to support our team as they undertake their work, especially at the beginning of their […]
Introducing remote working?
According to a study by serviced office provider IWG , 70% of professionals work remotely at least once a week. Remote working has become more and more common as developments in technology have allowed us to communicate and collaborate no matter where we are. In fact, most of us are already logging on from home […]
