Liberating you and your business with AI: using AI agents
The adoption of artificial intelligence (AI) has accelerated significantly among business users in recent years, with many small businesses now embedding AI technologies at the core of their operational systems. However, AI is no longer limited to passive, background automation. The latest developments have brought forward more advanced solutions in the form of ‘AI agents’—intelligent […]
Mythbusting: “More Software Means More Productivity” – Why Tech Overload Is Killing Your Workflow
We are operating in a golden era of business software, with applications available for virtually every function—project management, time tracking, internal communications, invoicing, reporting, forecasting, and even tools to manage other tools. It’s akin to walking into a hardware store and purchasing every item on the shelf, under the assumption that owning all the tools […]
Liberating you and your business with AI: the business benefits
Artificial Intelligence (AI) is no longer a concept of the future—it’s here and already reshaping how small businesses operate. Recent findings from Small Business Britain and global hiring platform Indeed reveal that 38% of small businesses are either using or considering using AI technologies. While AI may still be relatively new to some, the practical […]
Liberating you and your business with AI: the glossary
Artificial intelligence (AI) is transforming the small business landscape, providing innovative tools to enhance efficiency, automate processes, and improve customer engagement. AI-powered applications and solutions are now widely available, offering businesses opportunities to streamline operations and drive growth. According to recent research from the global hiring platform Indeed, 38% of small businesses in Australia, New […]
Better Software, Better Advisory: Why Accountants must stay in the game
Implementing new software extends beyond merely installing a system and hoping for the best. It requires addressing inefficient processes and enhancing business operations. Accountants play a crucial role in this process and must be actively involved in discussions. When accountants, clients, and software implementers collaborate effectively, the results can be highly beneficial. However, when one […]
Liberating you and your business with AI: the potential
One of the primary constraints on business growth is the time consumed by manual processes and administrative tasks. These routine responsibilities often detract from strategic decision-making and operational development. In 2025, artificial intelligence (AI), presents a viable solution to these challenges. With a growing number of AI-driven tools available, forward-thinking business owners are leveraging AI […]
Shopify research shows the power of using social in peak seasons
Social media serves as a powerful tool for small businesses to enhance brand recognition and strengthen customer relationships. A recent report from Shopify indicates that retailers are increasingly leveraging social media to optimise sales during key seasonal periods such as Easter and Christmas. Findings from the Shopify survey reveal that: Strategies to Drive Engagement and […]
Which Xero app is right for your business?
As a Xero user, you are likely familiar with the extensive range of applications available to enhance your cloud-based accounting experience. However, are you aware of the most widely used applications among Australian small businesses? There may be valuable tools within the Xero ecosystem that you have yet to explore. To assist you, we have […]
The SPIN Cycle of Cloud Software: Solving Issues, One Question at a Time
If you have ever encountered challenges with cloud software, you are far from alone. Many small and medium-sized businesses (SMBs) adopt new tools with the expectation of solving operational issues, only to find themselves caught in a cycle of frustration and inefficiency. However, the solution may not lie in simply purchasing more software, but in […]
The Top Software Implementation Mistakes (And How to Dodge Them)
Implementing new software can present substantial opportunities for business improvement. When executed effectively, it can enhance operational efficiency, streamline processes, and deliver significant benefits. However, without a sound strategy, it may result in wasted resources, operational disruptions, and staff dissatisfaction. The following outlines common software implementation errors and provides guidance on how to avoid them, […]
