Can an AI assistant streamline your business?

A business AI assistant is an artificial intelligence-powered software tool that’s designed to support and enhance different areas of your business administration and management. These AI assistants (sometimes known as virtual assistants or chatbots) use natural language processing (NLP), machine learning and automation to interact with you, your team, and your customers. They can give […]

Is there such a thing as over-automation? The need for a human touch

Automating your key systems is the way to turn your enterprise into a 21st century digital business. But are we getting carried away with automation? And could we be systemising areas which could benefit from a more personalised, human touch? Personalisation of the customer experience is vital. Automation can play a big part in creating […]

Taking care of data regulation and ticking the right compliance boxes

Your business faces an increasingly complex regulatory landscape when it comes to data privacy, consumer protection and industry-specific compliance requirements. Keeping on top of these compliance requirements is a complex task. Failing to meet your requirements can have serious implications, with non-compliance (whether intentional or accidental) resulting in legal repercussions and possible reputational damage for […]

Can business automation streamline your business?

How can business automation streamline your business? Business automation uses technology to streamline and simplify all the repetitive manual tasks, processes and workflows that are part of the everyday running of your business. Instead of spending hours of business time doing everything manually, automated systems can take on most of the heavy lifting. You can […]

Can ChatGPT replace your marketing team?

Unless you’ve been living under a rock, you’ll have heard about the ascendant rise of Open AI’s ChatGPT and GPT-4 (plus other similar tools). These natural language processing tools have brought AI content writing to the masses – but does this mean that your content marketing team is now defunct? The short answer is no. […]

Using data analytics to give your business a competitive advantage

Data analytics is rapidly changing the way businesses are operated. By making use of your financial and non- financial data, you can quickly start to gain a deeper insight into your operations, performance and financial management. Data-driven decisions are quickly becoming the norm, for even the smallest business. Data analytics helps you spot the patterns, […]

Are You Suffering from Business Burnout?

The last two years have been demanding and exhausting for many business owners. Are you one of them? The challenges have been relentless, and we know many small business owners have had to navigate unprecedented demands because of the pandemic and related government regulations. Burnout results from long-term stress and can manifest in emotional and […]

Seven Unspoken Rules for Working from a Cafe

Whether it’s the hustle-bustle, the creativity it inspires, or its lack of household distractions, the ‘coffice’ is rapidly becoming a top choice for flexible workers looking to escape the monotony and isolation of working from home. But just like any work environment, there are house rules. Keep up your rent – don’t sit for five […]

Would you like to be paid faster? Try these tips

Xero’s Small Business surveys show that almost half of invoices are paid late. Late payments are one of the most frustrating things a business can face. Here are 6 tips to get paid faster. Review and adjust your payment terms and pricing – Think about how much time you give customers to pay you – can […]

Is Your Business Ready for Hybrid Working?

The Covid pandemic has changed the way we work and ushered in a new era of hybrid working – but is your business ready and able to offer this mix of on-site, off-site and remote working? When businesses were forced to close down their physical offices and workspaces, this brought technology to the fore. We […]