Research by OnePoll indicates that the average business owner requires an additional four hours per day to complete administrative tasks. Where staff are spending up to 20 hours per week on low-value administration, this creates inefficiencies and detracts from productive business activity.
Business process automation provides a practical solution. Modern business applications and cloud-based platforms now leverage automation, artificial intelligence and machine learning to remove manual and repetitive tasks from core workflows.
Key business functions that commonly benefit from automation include:
- Bookkeeping and data capture – Optical character recognition (OCR) technology captures receipts, invoices and expenses directly into accounting software, significantly reducing manual data entry, errors and lost documentation.
- Credit control – Automated debtor management systems monitor outstanding invoices and issue tailored reminder communications when accounts become overdue, improving cash collection and reducing debtor days.
- Payment collection – Integrated card payment and direct debit solutions enable automated collection as invoices fall due, with some platforms also automating bank reconciliation and invoice matching.
- Reporting and forecasting – Cloud accounting and fintech tools now provide real-time reporting and forecasting, improving access to critical financial metrics and supporting informed decision-making.
- Digital marketing automation – Marketing platforms reduce manual effort by automating social media scheduling and targeted email campaigns across defined customer segments.
If administrative workload is negatively impacting your business, we can assist by reviewing your processes, identifying automation opportunities and recommending appropriate software solutions to improve efficiency and financial visibility.
